Legal notice

This notice is published in accordance with French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy and with Regulation (EU) 2022/2065 (Digital Services Act). It applies to the website stixflow.com, its subdomains and the StixFlow software (together, the “Site”).

1. Publisher

Company	NEXORA SASU, a French single-shareholder simplified joint-stock company (société par actions simplifiée unipersonnelle), with share capital as stated in the company register
Registration	RCS Bernay 102 944 022 (Bernay Trade and Companies Register)
VAT number	FR83 102944022
Registered office	195 rue Pierre et Marie Curie, 27310 Bourg-Achard, France
Email	[email protected]
Publication director	the legal representative of NEXORA SASU

In this notice, “Nexora”, “we” and “us” mean NEXORA SASU.

2. Hosting provider

Company	OVH SAS, RCS Lille Métropole 424 761 419
Address	2 rue Kellermann, 59100 Roubaix, France
Telephone	+33 9 72 10 10 07

The Site and its databases are hosted in the European Union.

3. Nexora group companies

StixFlow is published by NEXORA SASU. The following affiliated companies take part in operating and marketing the software:

• Nexora Financial Technologies Limited, company no. 798701, Venture Hub, 136 Capel Street, Dublin, D01 T2C9, Ireland;
• Nexora Financial Technologies, LLC, file no. 10766474, registered in the State of Delaware, United States of America.

The company that contracts with a merchant is the one named in that merchant’s Merchant Agreement.

4. Regulatory status

StixFlow is software. Nexora is a technical service provider. Nexora is not a credit institution, a payment institution or an electronic money institution, is not a card acquirer, does not provide payment services and at no time holds funds belonging to merchants or their customers.

Payment services are provided directly to merchants by licensed payment service providers, under those providers’ own terms and authorisations. Nexora is not the seller of the goods or services offered by merchants and is not a party to any sale between a merchant and its customer.

5. Contact and reporting

For any legal question about the Site: [email protected].

Single point of contact. Under Articles 11 and 12 of Regulation (EU) 2022/2065, authorities and users may contact Nexora at [email protected], in French or in English.

Reporting illegal content. Anyone may report content hosted through StixFlow that they consider illegal, for example a merchant page, by writing to the same address. To allow us to act, a report should include:

• the exact URL of the content;
• the reasons why the content is considered illegal;
• the name and email address of the person reporting, except where the law allows anonymity;
• a statement that the report is made in good faith and that the information is accurate and complete.

We review reports diligently and objectively, and inform the person who reported of the decision taken.

Buyers. If you bought something from a merchant that uses StixFlow, the merchant named on the payment page is your seller and your first contact for orders, deliveries and refunds. See the help center.

6. Intellectual property

The Site, the StixFlow software, their structure, source code, interfaces, texts, graphics, logos and documentation are the exclusive property of Nexora or its licensors and are protected by intellectual property law. “StixFlow” and “Nexora”, and the associated logos, are distinctive signs of Nexora.

No reproduction, representation, adaptation or extraction of all or a substantial part of the Site is permitted without Nexora’s prior written consent, other than as allowed by the Terms of Service or by mandatory law. The payment method names and logos shown on the Site belong to their respective owners and are displayed for information only.

7. Links

The Site may link to third-party websites. Nexora does not control those websites and is not responsible for their content or practices. Any link to the Site must point to a public page, must not present the Site as endorsing a third party and may be withdrawn at Nexora’s request.

8. Personal data and cookies

The processing of personal data through the Site is described in the Privacy Policy. The cookies used are listed in the Cookie Policy.

9. Applicable law

This notice is governed by French law. The English and French versions are both published; in the event of a discrepancy concerning this notice, the French version prevails.